Shipping Policy
At M & N Hair Collections, we are committed to delivering premium-quality 100% human hair wigs, bundles, and hair essentials with care, speed, and professionalism.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends, holidays, or during promotional periods will begin processing on the next available business day.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Please note that processing times may be slightly extended during high-demand periods such as holiday sales, special promotions, or product launches.
Shipping Timeframes
Once dispatched, orders are typically delivered within 4–6 business days across the United States.
Estimated delivery timeline:
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Processing: 1–2 business days
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Shipping: 4–6 business days
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Estimated Total Delivery: 5–8 business days
Please note that delivery times are estimates and may vary depending on courier operations, destination, weather conditions, or other external delays.
Free Shipping
We offer free standard shipping on all U.S. orders over $250.
Shipping costs for orders below this threshold will be calculated at checkout.
Tracking Your Order
Once your order has shipped, you will receive tracking details via email.
Please allow up to 24 hours for the tracking link to update after receiving your shipping confirmation.
Address Accuracy
Customers are responsible for ensuring that all shipping details entered at checkout are correct.
M & N Hair Collections is not responsible for orders shipped to incorrect addresses provided by the customer.
If you need to amend your shipping details, please contact us within 24 hours of placing your order.
Lost, Delayed, or Stolen Packages
Once your package has been handed over to the courier, M & N Hair Collections is not responsible for:
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packages lost in transit
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stolen packages
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delays caused by the shipping carrier
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packages marked as delivered but not received
If your package is delayed or lost, please contact the shipping carrier directly to file a claim.